Get in Touch with Our Team

Ready to transform your ISP business? Our experts are here to help you find the perfect solution for your needs.

Sales Inquiries

Ready to get started? Speak with our sales team about pricing, features, and implementation.

+254 711 971 251
sales@wifipay.com
Mon-Fri 8AM-6PM EAT
Contact Sales

Technical Support

Need help with your existing WifiPay system? Our support team is available 24/7.

+254 711 971 251
support@wifipay.com
24/7 Support Available
Get Support

Partnerships

Interested in becoming a partner or reseller? Let's explore collaboration opportunities.

+254 711 971 251
partners@wifipay.com
Mon-Fri 9AM-5PM EAT
Partner With Us

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Our Offices

Visit us at our regional offices across Africa

Nairobi, Kenya (HQ)

Westlands Business Park
Waiyaki Way, Nairobi
+254 711 971 251
Mon-Fri 8AM-6PM EAT

Lagos, Nigeria

Victoria Island
Lagos State
+234 711 971 251
Mon-Fri 9AM-5PM WAT

Accra, Ghana

Airport City
Accra
+233 50 123 456
Mon-Fri 9AM-5PM GMT

Frequently Asked Questions

Quick answers to common questions

How quickly can you respond to my inquiry?

We typically respond to all inquiries within 2-4 hours during business hours, and within 24 hours outside business hours. Urgent technical support requests are handled immediately.

Do you offer on-site visits for implementation?

Yes, for enterprise customers and complex implementations, we can arrange on-site visits from our local teams. This service is available across all 19 supported African countries.

Can you help with data migration from our current system?

Absolutely! Our technical team specializes in data migration from various billing systems. We'll work with you to ensure a smooth transition with zero data loss.

What languages do your support teams speak?

Our support teams are fluent in English, French, Portuguese, and Swahili. We also have regional specialists who understand local market conditions and requirements.

Emergency Support

For critical system outages or billing emergencies affecting your customers:

+254 700 URGENT (711 971 251)
emergency@wifipay.com